The 4 Flex formats

Pick the format that fits your need.

FLEX HEAD

Fractional Head of CS

A former Head/VP of CS who structures your CS function 2-3 days a week. Ideal for a Seed / Series A hiring ahead of a permanent lead.

4-8 month engagement · 2-3 days a week

FLEX INTERIM

Interim management

A senior VP of CS full-time while you recruit your permanent lead. Ideal for a sudden departure or an urgent replacement.

3-6 month engagement · Full-time

FLEX OPS

Part-time operational CSM

An experienced CSM covering a portfolio 2-4 days a week. Ideal for parental leave, Q4 peaks or cover during a permanent search.

4-8 month engagement · 2-4 days a week

FLEX PROJECT

Scoped CS project

Playbooks, segmentation, health scoring, onboarding redesign or QBR framework. A short engagement with a defined deliverable.

1-3 month engagement · Defined deliverable

GoTAM's freelance pool, from the recruitment firm exclusively specialised in Customer Success. Fractional Head, interim, part-time or project work.